Privacy Policy
SHIFTIX (“we”, “our”, or “us”) operates the SHIFTIX mobile application and website. This Privacy Policy explains how we collect, use, disclose, and protect user information when you use our app and services.
Who We Are
SHIFTIX provides rental and sales services for material handling vehicles and allows customers to manage their purchased or rented vehicles through our mobile application.
Information We Collect
Personal Information
We may collect the following data:
- Name
- Mobile number (for OTP-based login)
- Email address
- Vehicle ownership or rental details
- Service and maintenance ticket information
Automatically Collected Data
- IP address
- Browser or app usage data
- Log data for security and troubleshooting
How We Use Your Information
We use your data to:
- Authenticate users via OTP login
- Display purchased or rented vehicle details
- Manage maintenance schedules
- Create and track service tickets
- Improve app functionality and customer support
- Ensure security and prevent misuse
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Maintain user sessions
- Improve app and website performance
- Analyze usage patterns
Cookies do not store sensitive personal information.
Media Uploads
If you upload images through our platform, please avoid including embedded location data (EXIF GPS), as this data may be accessible to others.
Embedded Content from Other Websites
Our app or website may include embedded content (such as videos or links). Embedded content behaves as if you visited the external website directly, and those sites may collect data according to their own privacy policies.
Who We Share Your Data With
We do not sell or rent your personal data.
Your data may be shared only with:
- Authorized service providers (for app operations)
- Legal authorities, if required by law
Data Retention
We retain user data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce policies
You may request deletion of your data at any time, subject to legal requirements.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
Security
We implement reasonable security measures to protect your data against unauthorized access, alteration, or disclosure.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: support@shiftix.in
🌐 Phone: +91 90044 50518